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testimonials

Jennifer

I received my essentials gift bag and my two free strips.
I wanted to let you know that I have used the Gel ( for bikini area) and the facial wand
These products as you say are amazing, I have never used a product with so many benefits –like the ability to wash the strips or your skin to remove remaining residue, the feel of my skin afterwards, the lack of being irritated by waxing – unbelievable Nad’s
I am a retired hair removalist and in my 30years these products are the best I have come across and I haven’t even used the new strips yet !!!!!
I will be back to tryout other products and with 2 daughters and many friends that require this treatment your products will go highly recommended

Thank You

Jennifer


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Nat
faq_title

There's not much Natalie Ismiel doesn't know about hair removal. She was 8 when her mother created Nad's Natural Hair Removal Gel for her and is now Nad's resident expert in hair removal.
If you have a question about any of our products, hair removal or skin care, please feel free to contact us at info@nads.com.au

Alternatively, check our list of frequently asked questions:

I have experienced bruising/swelling/irritation when using the product, what did i do wrong?
  • Are you a diabetic/take oral retinoids(antibiotics)/is your skin very inelastic or dry? If so, you should not be using this product. For a detailed explanation of suitable skins types, you should refer to our instruction leaflet.

  • Did you remember to keep the skin taut as you pulled the strip off?
    This is essential to prevent bruising/swelling/irritation.

  • Did you pull the strip up rather than close to the skin?
    This can cause bruising/swelling/irritation.

  • Did you go over the same area more than twice on your face?
    Do not re-wax the area if your skin is irritated.

  • Did you use the product just before or during your period?
    Your skin is really sensitive during this time and I wouldn’t recommend waxing until after your period. You will find that it will be a far less painful experience then.
  • Was the hair very long?
    We advise to trim the hair to 5mm, as longer hair will be more painful to remove and you might experience bruising/swelling/irritation.

If it is none of the above: unfortunately some people are more susceptible to bruising/swelling/irritation than others, this is why we recommend you try the wax on a small area first and wait for 24 hours before commencing treatment.

No hair came off when I used the wax, what did I do wrong?

Hair may not come out if:

  • it is not at least 3-5mm long
  • the area is not clean and free from makeup and moisturisers
  • the area is not dried after using the cleansing wipes
  • too thick a layer of gel is applied – it needs to be thin
  • you do not pull off the strip in the opposite direction of hair  growth
  • you pull off the cotton strip upwards rather than close to the skin
  • the skin was not held taut
Can I re-use strips?

Yes you can re-use strips until they are no longer effective but do not treat the same area on your face more than twice.


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